Annieglass Privacy Policy

Privacy Policy

Effective Date of Current Policy: 2/28/2024

Introduction

This Privacy Policy (“Policy”) applies to the information collection and use by Annieglass Inc. while you are visiting and using our websites that link to this Policy (the "Sites"). This Policy only applies to Personal Information and does not apply to information that is non-personal or anonymized (e.g., aggregated information or information that can not be related to a natural person). Annieglass is a data controller (i.e., the company responsible for, and which controls the processing of your personal information). 

We process Personal Information based on our legitimate interest in running and growing our business and as necessary to enter into a contractual relationship with you. Should we process Personal Information in any other way, we will notify you of that basis before undertaking such processing.

The Information We Collect

Annieglass collects Personal Information about the users of our Sites in two ways:

1. Individual Collection. We collect Personal Information from you directly when you fill out any forms on the Sites or email us requesting information. Also, depending on the Site or the services available to you on a Site, we may request specific Personal Information necessary to perform the services.

You are under no obligation to provide any such information. However, if you should choose to withhold the requested information, we may not be able to provide you with the services. 

2. Automatic Collection: As with all websites, there are certain elements of Personal Information that we automatically collect simply as a part of your interaction with the Sites. Along with the normal information necessary for us to present the Sites to you, we also use various technologies to collect Personal Information in connection with your use of the Sites. 

Our web pages may incorporate "pixel tags” (single-pixel transparent images), or other similar tracking technologies (collectively, "pixel tags") that allow us, or our agents, to track the actions of users of our Sites (known as “click-stream data”). Click-stream data can include Personal Information, such as the IP address of the computer you are using, the type of operating system and browser software that you use, the date and time of your access to our Sites, the website address, if any, from which you linked directly to our Sites, the website address, if any, to which you then travel from our Sites, and any similar traffic-related information. 

We may also aggregate your click-stream data with similar data collected from other users to help us improve our Sites and the services we provide through our Sites. If we combine information that is not personal with Personal Information, we will consider the combined information as Personal Information.

Cookies

Cookies are text files containing small amounts of information that are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device. 

Cookies perform different functions such as letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. The kinds of cookies that may be used on the Sites are set out below:

• Strictly necessary cookies are essential to enable you to move around the Sites and use their features, such as accessing secure areas of the Sites. Without these cookies, certain services you have asked for cannot be provided.
• Performance cookies collect information about how you use the Sites, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information that these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
• Functionality cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize. They may also be used to provide services you have asked for. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

Most internet browsers allow you to remove or manage cookie functions and adjust your privacy and security preferences.  Outside of the use of the cookie settings in your browser, there are also browser-specific settings like “Do Not Track” (“DNT”) or “Global Privacy Control” (“GPC”). Since the DNT signal is not widely adopted and is not a finalized standard, we don’t respond to DNT signals. However, GPC signals are generally recognized but as we don’t sell or share, nothing further needs to be done as a result of a GPC signal.

Annieglass does not collect sensitive Personal Information through our Sites, as defined by applicable law.

Children

Our site is not intended for or directed to children under eighteen (18) years of age, and Annieglass does not knowingly collect Personal Information from such individuals. If you are younger than eighteen, you may not use the site.

How We Use the Information We Collect

In our normal course of business, we use Personal Information to respond to your inquiries. We may also use Personal Information to notify you of events, products, or services that we think may be of interest to you. If you decide at any time that you no longer wish to receive notifications from us, please contact us at  customerservice@annieglass.com, or call us at 800.347.6133.

Additionally, Annieglass uses Personal Information about you for the following purposes: 

• to establish or maintain our relationship with you; 
• to contact you and respond to your requests and inquiries; 
• to provide you with the products or services you have requested; 
• to keep you informed of products and services we think may be of interest to you, including those of our affiliated brands;
• to personalize your experience with us and to assist you while you use the Sites;
• for business administration, including statistical analysis; 
• to improve the Sites by helping us understand who uses the Sites; 
• to protect the interests of visitors to our Sites, our employees, and other third parties; 
• to investigate violations of our policies and applicable law; 
• for fraud prevention, and detection and to comply with applicable laws, regulations or codes of practice; or 
• as part of any contemplated or actual sale of all or some of the assets Annieglass.

Annieglass will only process Personal Information as described in this Policy, as permitted by applicable law, or as otherwise consented to by you.

How We Retain The Information We Collect

We will retain Personal Information for as long as necessary or permitted in light of the purposes described in this Policy. However, some Personal Information may be retained for longer periods as required by law, contract, or auditing requirements. We will also retain Personal Information for as long as necessary to establish, exercise, or defend legal claims, or as otherwise permitted by applicable law. 

How We Disclose Information We Collect

We may disclose your Personal Information to our affiliates and subsidiaries, and our service providers to the extent necessary to enable them to perform certain Site-related services (for example, web hosting, to improve Site-related services and features, or for maintenance services) on our behalf. All service providers are required to comply with the privacy practices and policies of Annieglass and are permitted to use data only to perform services on our behalf. 

We do participate in affiliate advertising networks, such as Google Ad (“Ad Partners”). As part of our participation, other members of the network, and the Ad Partner itself, may be able to use Personal Information related to your visit to our Site. Our Ad Partners use data collection technologies to understand how our Site is being used and to analyze your browsing history to deliver advertising relevant to your interests, as well as to provide advertising-related insights.  These advertisements may appear on other websites or services, including through social media networks.  These Ad Partners may be able to associate devices across third-party websites or services over time and link various devices used by the same individual.

For more information about how Ad Partners use the information collected by these technologies and your options for restricting cookies placed by some of these Ad Partners, please visit the  Digital Advertising Alliance (“DAA”) opt-out page.  The DAA’s opt-outs are device- and browser-specific and may not work on all devices.  If you choose to opt out through the DAA’s tools it does not mean you will cease to see advertising. Rather, the ads you see will be based on the website you are visiting and not your interests.

As we continue to develop our business, we might sell or buy assets. In such transactions, user information, including Personal Information, generally is one of the transferred business assets. Also, if either Annieglass itself or substantially all of Annieglass’s assets were acquired, your Personal Information may be one of the transferred assets. Therefore, we will disclose or transfer your Personal Information to a third-party purchaser in these circumstances.

We disclose Personal Information to a third party if we believe that we are required to do so for any or all of the following reasons: 

• by applicable law; 
• to comply with certain legal processes or governmental requests; 
• to prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of the Sites or our network; 
• to protect the rights, property, or safety of Annieglass and its affiliates, their partners, and employees, the users of the Sites, or the public; and/or 
• as we deem necessary to satisfy any applicable law, regulation, legal process, or governmental request.

E-Mail Marketing

We may contact you periodically by e-mail to provide information regarding events, products, services, and content that may be of interest to you unless you advise us that you do not wish to receive marketing or market research communications from us. 

If you wish to stop receiving marketing or market research communications from us or would like to stop processing your personal information in any other way, you can contact us as described below to let us know what types of communications you wish to stop receiving.

Please note that we do send by email important administrative information regarding either the Sites or services to users who have provided us with their email addresses. Because this information is important to your use of the Sites and is not marketing, it is generally not possible to “opt out” of receiving these email communications.

Data Transfers

Where you are located in the European Economic Area (“EEA”), Personal Information collected from you will be transferred to recipients in countries located outside the EEA which do not provide a similar or adequate level of protection to that provided by countries in the EEA. We will take appropriate steps to ensure that any Personal Information is treated securely and in accordance with this Privacy Policy. 

Security

Annieglass seeks to adopt appropriate physical, technological, and organizational security measures that are consistent with industry practice to assist with protection against the loss, misuse, and alteration of Personal Information that is under our control. Annieglass retains Personal Information for as long as necessary to fulfill the purposes for which such Personal Information was collected and in compliance with applicable laws. 

Revisions to Our Privacy Policy

Annieglass reserves the right to update and revise this Privacy Policy at any time and from time to time, as it deems necessary or appropriate. You may determine if this Privacy Policy has been revised since your last visit by referring to the "Effective Date of Current Policy" date noted at the top of this page. 

Links to Other Sites

Our Sites may contain links to other websites operated by third parties. Please be aware that we are not and cannot be responsible for the content and privacy practices of other websites and that this Privacy Policy applies only to the information that we collect through the Sites. Thus, we encourage you to read the privacy statements of all of the destination websites that you visit.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please email the applicable Annieglass contact listed on our site, contact us at  customerservice@annieglass.com, or call us at 800.347.6133.